Job description

Job Role: Account Manager 

Job Location: Dubai, UAE

Job Description

We are looking for an experienced and proactive Account Manager with a strong background in automotive marketing, digital campaigns, client servicing, and integrated 360° communication. The ideal candidate will manage day-to-day client requirements, develop and execute marketing campaigns, coordinate with internal teams, and ensure all deliverables are completed on time, within budget, and in line with brand guidelines.

Key Responsibilities

• Act as the main point of contact for clients, managing daily communication and building strong client relationships.
• Develop, coordinate, and execute integrated 360° marketing campaigns across digital, social, CRM, retail, and offline channels.
• Work closely with creative, digital, media, social media, strategy, performance, and production teams to deliver high-quality campaigns.
• Prepare clear briefs, activity plans, timelines, and campaign requirements for internal teams and external partners.
• Ensure all campaign materials follow brand guidelines, quality standards, and client expectations.
• Manage CRM/CLM communications and support customer journey enhancement through market research and campaign performance insights.
• Lead digital user-experience initiatives across omni-channel platforms, including websites, CMS, digital signage, and interactive tools.
• Coordinate production requirements, including shoots, creative adaptations, and campaign rollouts across different markets.
• Conduct market research, competitor analysis, and performance reporting to support strategic recommendations.
• Manage project timelines, budgets, approvals, and financial controls to ensure smooth execution and profitability.
• Identify opportunities for account growth, upselling, cross-selling, and new business within existing client relationships.
• Support branding, campaign development, and regional adaptation of marketing materials.

Required Experience

• 5–6+ years of experience in account management, client servicing, marketing, or advertising agency roles.
• Strong experience in the automotive industry is preferred.
• Experience managing integrated marketing campaigns, digital campaigns, CRM/CLM communications, and client relationships.
• Previous experience working with premium or multinational brands is an advantage.

Skills & Competencies

• Strong communication and negotiation skills.
• Excellent project management and coordination skills.
• Strategic and analytical thinking.
• Ability to manage multiple stakeholders and deadlines.
• Strong attention to detail and quality control.
• Knowledge of digital marketing, CRM, CMS, campaign reporting, and market research.
• Ability to work across creative, digital, media, production, and performance teams.
• Strong understanding of brand guidelines and campaign execution standards.
• Proficiency in Microsoft Office; knowledge of Excel and reporting tools is an advantage.

Education

• Bachelor’s degree in Marketing, Business, Management Information Systems, or a related field.
• Certifications in digital marketing, analytics, or advertising platforms are an advantage.

Languages

• Fluency in English is required.
• Arabic language skills are an advantage.

Preferred Industries

• Automotive, advertising, digital marketing, luxury, retail, FMCG, and technology.