Job description

Job Role: Advertising Client Servicing Manager (BTL Advertising)

Job Location: Dubai, UAE

Job Description:

A leading BTL advertising company based in Dubai is looking for a proactive, strategic, and relationship-driven Client Service Manager who can manage some of the leading clients in the market and provide high-quality service. This role requires excellent communication skills, a proactive approach, and the ability to resolve client issues efficiently. In this role, you’ll act as the primary liaison between our clients and internal teams, ensuring seamless communication, effective project execution, and consistent client satisfaction.

Requirements:

Key Responsibilities:

• Serve as the main point of contact for assigned clients, managing expectations and building trusted relationships.
• Oversee project timelines, budgets, and deliverables to ensure successful campaign execution.
• Translate client goals and briefs into actionable tasks for internal creative and production teams.
• Collaborate closely with internal departments to deliver integrated advertising solutions.
• Identify opportunities for client growth and present strategic recommendations and upsell opportunities.
• Prepare and lead client meetings, presentations, status calls, and performance reviews.
• Monitor campaign performance, generate reports, and suggest optimizations.
• Resolve client issues with speed, empathy, and professionalism.
• Stay up-to-date with industry trends and client market conditions.

Requirements and Qualifications:

• Bachelor’s or postgraduate degree in Marketing, Advertising, Communications, or a related field.
• 3–5 years of experience in client service or account management within a BTL production company.
• Proven ability to manage multiple projects and clients simultaneously.
• Strong interpersonal and communication skills, both verbal and written.
• Exceptional organizational and problem-solving abilities.

Remuneration will be the best in the industry. If you are a passionate professional with a knack for client relationships and service excellence, we encourage you to apply and become part of our growing team!

To know more about the role and apply, kindly send us your updated resume to [email protected]